Should I have a Plain or Tiered Style Petticoat - Please visit our Size Guide page which has a detailed description of each style.
How many Layers should I have - Please see our example below which shows between 2 and 8 layers under an average weight dress. Please bear in mind the weight of the dress/skirt as this has a big impact on the amount of net layers required for fullness.
I have ordered a 2 layered Petticoat but now realise I need more fullness, what should I do? - Let us know, then return advising us how many extra layers you want (obviously there will be an additional charge for this).
Your size chart for a size 10 is a 28" waist but I am not a 28" waist what do you advise? - Our chart is merely a general guide and we would much rather you actually measure your waist with a tape measure.
This is an example of Petticoat Fullness under an average weight dress. Available on our website from 2 to 8 layers, but as we custom make all our Petticoats, we can make them with as many layers as you require - just contact us
How can I ensure an exact colour match for my skirt?
We can send you up to 4 colour samples of our dress net for a small charge of £1 which is refunded to you when you place an order. Click here to order your colour samples.
I like one of your items but would like it slightly diffferent - is this possible?
Yes, please contact us with your requirements and we will get back to you.
Can I order over the telephone?
Telephone orders are welcome, just call our UK mobile line 07786231489 (standard mobile call rates apply within UK) For security reasons, we no longer take credit/debit card payments over the telephone. We will however, send you a online invoice to pay for your goods as this is a much more secure way for you to pay.
What currency is listed on your site?
As we are a UK company our curreny is listed in British Pounds Sterling £. If you are an international buyer you can use www.xe.com to get a current exchange rate.
Is my payment secure?
Yes, we use Stripe or Paypal to process your credit/debit card payments. They automatically encrypt your confidential information in transit from your computer to ours using the Secure Sockets Layer (SSL) protocol. For further peace of mind in December 2015, Dream Petticoats upgraded our website security by becoming fully SSL encrypted on every web page.
When can I expect my order?
We have specified the dispatch time on each product but please note that this is the dispatch time and not the delivery time scale. All our items are sent by Royal Mail 1st Class or 1st Class Recorded post but if you would like to ensure your items arrive quicker than stated please call/contact us and if possible we will do our best to dispatch on a Next Day Royal Mail Special Delivery. There is an additional charge for the Special Delivery service.
Can I return my order?
We follow the Distance Selling Regulations (UK) 2000 which means that any pre-packed goods can be returned within 7 days for a full refund. Return postage costs are payable by the customer. Custom made or made to measure items can only be returned under certain circumstances as per our Terms and Conditions policies. In the unlikely event that your item should prove faulty please contact us and we will advise you of the necessary steps to take. We always endeavour to put things right as quickly as possible.
How do I contact Dream Petticoats?
You can call us on our UK mobile line 07786231489 (Standard mobile rates apply within the UK or alternatively you can email us here